This premium dog collar is made exactly the same way as our belts, a 22 step process to hand craft a collar that will last. We use English Bridle leather, and then the collar is lined with natural vegetable tanned leather.
All items are handmade here to order, and most orders will ship out within one week.
We use USPS for shipping and offer free shipping for all U.S. orders. Within the United States you can count on delivery within three to five days.
International shipping will take longer, from five to twelve business days depending on your country and customs regulations. All customs fees and taxes are the responsibility of the buyer and will not be responsible for the delays or loss of any international item.
Return & Refund Policy
Please contact me by email at email@example.com to let me know that you will be returning an item.
We accept returns for exchange or refund 30 calendar days after delivery of the product. Items must be in "new, unaltered and unused condition".
Definition of new, unaltered and unused condition is:
• without showing signs of wear or damage in any way
• within 30 calendar days of the delivery date (after 30 days no returns are allowed)
• must not be a special order or a custom order
• unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a NO restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and / or WITHOUT contacting us, will NOT be refunded.
Customer is responsible for all shipping costs.
6500 Gaines Ferry Road D6
Flowery Branch, GA 30542
All of our products are made in our shop in the little town of Flowery Branch Georgia on beautiful Lake Lanier. Since all of the products are made here, and the materials are sourced from the best suppliers, and due to our craftsmanship, we are proud and happy to offer an amazing lifetime guarantee on everything. If there are any defects at all, we will repair or replace the item, just send it back, and your repaired or replaced item will be shipped back promptly.
Please email firstname.lastname@example.org with any questions.